OPD · IPD · Patient portal

Hospital management with HR in the same system

Hospitals run two operations at once: patient care and a shift-based workforce that never stops. Most software solves one and ignores the other, so rosters and payroll end up in spreadsheets beside a clinical system. ADMINFACE runs both — OPD and IPD alongside attendance, shifts and payroll for the people delivering it.

No credit card at signup. No trial clock. Your organisation gets its own isolated database.

Clinical

Outpatient and inpatient in one record

A patient who attends OPD and is later admitted should not become two records.

Patient records

One record per patient carrying demographics, contact details and the full history of every visit and admission.

Appointments

Book and manage OPD appointments against doctors and departments, with the day's schedule visible at a glance.

Consultations

Record findings, diagnosis, prescriptions and per-item remarks during the consultation itself.

Case history

Prior visits, diagnoses and notes are available in the consultation rather than in a paper file somewhere else.

Wards and beds

Track ward and bed occupancy so admission decisions are made against what is actually free right now.

Admissions (IPD)

Admit, track and discharge inpatients, with daily notes recorded through the stay.

Billing

Bill OPD consultations and IPD stays, with insurance details held against the patient.

Patient portal

Patients access their own appointments and records through a separate portal rather than calling the front desk.

How it works

A patient journey through the system

1

Register the patient

One record is created and reused for every subsequent visit, so history accumulates rather than fragmenting.

2

OPD consultation

The appointment leads into a consultation where findings, diagnosis and prescription are recorded against that visit.

3

Admit if needed

If the patient is admitted, a bed is allocated from live occupancy and daily notes run through the stay.

4

Discharge and bill

Billing covers the consultation or the stay, and the whole episode stays attached to the patient record.

The gap most hospital software leaves

Clinical systems are built for patients. That is correct, but a hospital is also an employer with an unusually difficult workforce problem — round-the-clock shifts, rotating rosters, mandatory rest periods, overtime that is genuinely worked rather than exceptional, and a mix of permanent, visiting and contracted staff.

So the clinical system handles patients, and the workforce ends up in spreadsheets: a roster in Excel, a biometric device exporting to another sheet, payroll rebuilt by hand each month. In a hospital that is not a minor inefficiency, because rostering errors mean either a shift running short or someone working unsafe hours.

What running both together changes

  • Rosters and attendance are the same data. Who was scheduled and who actually attended sit in one register, so a gap is visible on the day.
  • Doctors are employees. A consulting doctor is a person in the org structure with a shift, leave balance and payroll record — not a separate list.
  • Shift-differential overtime is documented. Night and weekend hours come from the attendance register rather than a supervisor's recollection.
  • Nursing leave is planned against coverage. Approving leave shows what else is already approved for those dates.
Every module applies to hospital staff. Onboarding checklists for new nurses, document expiry tracking for professional registrations, an internal LMS for mandatory training, an HR helpdesk, payroll with statutory deductions — the full platform, not a cut-down clinical-only version.

Outpatient flow

OPD is high-volume and time-pressured, so the goal is fewer steps rather than more fields. Appointments are booked against a doctor and department; the consultation opens from the appointment with the patient's prior history already attached; findings, diagnosis and prescription are recorded with per-item remarks where a line needs explanation; and billing follows from the consultation.

Inpatient flow

IPD is longer-running and needs continuity. Admission allocates a bed from live ward occupancy, so the decision is made against what is genuinely free. Daily notes are recorded through the stay, building a chronological record rather than a discharge summary written from memory. Discharge closes the admission and the billing covers the stay.

The patient portal

Patients have their own portal, separate from the staff-facing application, where they can see their appointments and their own records. Every question answered there is a call the front desk does not take, and it removes the routine "when is my appointment" traffic that consumes reception time.

Scope, honestly

This covers hospital administration: patients, appointments, consultations, case history, wards and beds, admissions, billing, insurance details and the patient portal, plus the full HR platform for staff. It is a hospital management system, not a full EMR or HIS. It does not include a pharmacy inventory module, a laboratory information system, PACS or radiology imaging, or clinical decision support, and it is not positioned as a certified electronic health record.

It suits clinics, nursing homes, small and mid-sized hospitals and multi-speciality practices that need solid administration and real HR without an enterprise HIS deployment.

Availability and countries

The hospital vertical is enabled per organisation, so an organisation using ADMINFACE for general office management does not see clinical modules and vice versa. Patient records, appointments, admissions and ward management have nothing country-specific about them. Each organisation sets its own country, currency symbol, financial year and working hours, and the interface runs in English, Hindi, Arabic, French, German and Spanish. The one caveat is payroll, where the statutory engine implements Indian rules (PF, ESI, professional tax and EPFO filing); outside India payroll runs on configurable components without local statutory filing.

How we differ

ADMINFACE vs a clinical-only system

ADMINFACETypical HR platform
CostFree for unlimited staff and patientsPer user or per bed licensing
Staff HRFull platform — attendance, payroll, leaveUsually absent; a separate purchase
Rosters and attendanceSame register, biometric sync includedTypically spreadsheets alongside
OPD and IPDBoth, on one patient recordVaries by product and tier
Patient portalIncludedFrequently an add-on
ScopeAdministration + HR, not a full EMROften deeper clinically, no HR

"Typical HR platform" describes the pricing and packaging patterns common across the category — per-employee monthly billing, feature tiers and time-limited trials. Individual products vary; check current terms with any vendor you are comparing.

FAQ

Frequently asked questions

Does it cover both OPD and IPD?

Yes. Outpatient covers appointments, consultations, case history and billing; inpatient covers admissions, ward and bed allocation, daily notes through the stay, discharge and billing. Both attach to the same patient record, so a patient seen in OPD and later admitted does not become two records.

Is this a full EMR or HIS?

No, and it is better to be clear about that. It covers hospital administration — patients, appointments, consultations, case history, wards and beds, admissions, billing and the patient portal — plus full HR for staff. It does not include pharmacy inventory, a laboratory information system, PACS or radiology imaging, or clinical decision support, and it is not a certified electronic health record.

Can we manage doctors and nurses as employees too?

Yes, and that is the main reason to run both in one place. Clinical staff are employees in the org structure with shifts, rosters, attendance, leave balances and payroll. Rostering and attendance draw on the same register, so scheduled versus actual coverage is visible on the day rather than at month end.

Do patients get their own access?

Yes. There is a separate patient portal where patients see their own appointments and records, which removes a large share of routine front-desk calls.

Can we track bed availability?

Yes. Wards and beds are tracked with live occupancy, so admissions are allocated against what is actually free at that moment rather than against a whiteboard that lags reality.

Do non-hospital organisations see the clinical modules?

No. The hospital vertical is enabled per organisation, so an office using ADMINFACE for general HR never sees patients or wards, and a hospital gets both sets.

Can hospitals outside India use it?

Yes for the clinical and administrative side — patients, appointments, admissions, wards and billing are country-neutral, and each organisation sets its own country, currency and language from six options. The exception is payroll, where the statutory engine implements Indian rules; outside India payroll runs on configurable salary components without local statutory filing.

Explore more

Other things ADMINFACE handles

Run the ward and the roster in one place

Set up your departments, wards and staff, and run OPD, IPD and HR together. Free for unlimited staff and unlimited patients.